When the summer heat rolls into Knoxville, locals know there’s nothing better than cooling off with a frozen treat from Pelican’s SnoBalls. Just like picking your go-to flavor, whether it’s Tiger’s Blood or Blue Raspberry, choosing between a virtual visit and a walk-in appointment at AFC comes down to personal needs and what works best for your situation. In today’s healthcare environment, understanding the benefits and limitations of each option can help you make informed choices for your health and your family’s well-being.

At AFC Knoxville, we believe healthcare should be flexible, accessible, and tailored to your needs. That’s why we offer both virtual and in-person visits. Each has its place depending on the concern you’re facing. Whether you need a quick check-in for mild symptoms or an in-person evaluation for more hands-on care, we’re here to help guide you to the right care, right when you need it.

Schedule a Visit or Walk In Today.

What Is a Virtual Visit?

A virtual visit, also known as telehealth or online care, connects you with a licensed medical provider through a secure phone or video call. It allows you to receive medical advice, treatment recommendations, and even prescriptions from the comfort of your home.

Here’s how it works:

• Schedule an appointment online or by phone
• Use a smartphone, tablet, or computer to join at your scheduled time
• Talk with a provider about your symptoms and health history
• If needed, a prescription can be sent to your preferred pharmacy

Virtual care is ideal for non-urgent issues where a visual exam and conversation are enough to reach a diagnosis or offer care advice.

Benefits of Virtual Visits:

• Convenience: You can connect from anywhere whether you’re at home, at work, or on the go
• Time-Saving: Avoid travel and waiting rooms by scheduling a quick consultation during your day
• Accessible: Ideal for those with limited mobility or who live far from the clinic
• Effective for Minor Issues: Perfect for mild cold symptoms, allergies, medication refills, skin irritations, and general health questions

Considerations for Virtual Visits:

• A strong internet connection and a device with a camera and microphone are needed
• Not all medical concerns can be addressed virtually
• If the provider feels an in-person exam is needed, they may recommend a follow-up visit

What Is a Walk-In Appointment?

Walk-in care means visiting our clinic in person to speak face-to-face with a provider. This option is best when your symptoms require a physical exam, diagnostic testing, or immediate medical intervention.

Here’s what to expect:

• Visit our clinic during operating hours without needing an appointment
• Be seen by a provider for an evaluation of your symptoms
• Access on-site services like lab testing, X-rays, wound care, and more
• Leave with a care plan, any necessary prescriptions, or referrals

Benefits of Walk-In Appointments:

• Comprehensive Evaluation: Physical exams, tests, and procedures can all be completed during one visit
• Immediate Care: Great for treating injuries, infections, flu-like symptoms, and other time-sensitive needs
• Hands-On Treatment: Essential for concerns like deep cuts, sprains, breathing problems, or unexplained pain
• Peace of Mind: Seeing a provider in person can offer comfort when symptoms feel uncertain

Considerations for Walk-In Appointments:

• Travel and possible wait times may need to be factored into your day
• May not be as convenient for busy schedules compared to a virtual visit

How to Choose What’s Best for You

Choosing between virtual and in-person care depends on a few key factors. Consider the following questions to help guide your decision:

What symptoms are you experiencing?
If you’re dealing with minor cold symptoms, pink eye, mild rashes, or seasonal allergies, a virtual visit might be just what you need. If your symptoms are more severe, like chest discomfort, shortness of breath, high fever, or an injury that needs physical attention, a walk-in visit is recommended.

Do you need testing or a procedure?
Anything that requires lab work, an X-ray, or hands-on treatment will need to be handled in person.

What is your comfort level with technology?
If you’re comfortable using video chat or apps, virtual care can be quick and easy. If not, visiting in person may feel more natural and effective.

How urgent is your need?
Both care options are available to you quickly. We offer extended hours and walk-in visits every day, so you never have to wait long to get the care you need.

How AFC Knoxville Can Help

Whether you need a fast virtual consultation or an in-person evaluation, our clinic is committed to providing quality care with compassion and efficiency. Our team is experienced in managing a wide range of health concerns and is here to help guide you to the care that best fits your life. We know that no two patients or situations are exactly alike. That’s why we make it easy to get care when and how you need it.

Final Thoughts

Both virtual visits and walk-in appointments play important roles in modern healthcare. Understanding the differences can help you choose the right option for your unique needs. Just like choosing between Cotton Candy and Sour Apple at Pelican’s SnoBalls, it’s about what works best for you in the moment.

No matter which option you choose, AFC Knoxville is here to support you with expert care and flexible services. Walk in today or schedule your virtual visit online. Your health deserves convenient options and trusted care, right when you need it.