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Common Questions About AFC

April 28, 2025

Man in a yellow shirt sitting in an AFC waiting room

If you’re planning a visit to our clinic, you might have a lot of questions. We want you to feel comfortable and informed, so we’ve put together answers to some of the most common questions we receive. Whether you’re curious about wait times, if you can bring your kids, or how your insurance works, we’re here to help!

Questions Covered:

  1. How Long Are the Wait Times?
  2. Are Children Welcome at the Clinic?
  3. Can I Get Care for a Workers’ Compensation Injury at This Location?
  4. Is an Appointment Needed?
  5. Can I Get Prescriptions or Medication at AFC?
  6. How Can I Verify if My Insurance Plan Is Accepted?
  7. Is Preventive Care Part of the Services Offered?

How Long Are the Wait Times?

We know that waiting can be stressful. With AFC Urgent Care being a walk-in clinic, the waits are short. While how long you wait can differ, AFC Hixson is known to have many visitors to be admitted in 15 minutes or less. If busier, wait times can be an hour, but that is still shorter than many ER wait times.

Are Children Welcome at the Clinic?

Absolutely!

  • Family-Friendly: Our clinic is designed to be welcoming for ages 6 months and up!
  • Pediatric Care: We offer check-ups and treatments for children.
  • Safe Environment: Our staff is experienced in caring for kids, ensuring a friendly and comforting experience.

Learn more about our pediatric care!

Can I Get Care for a Workers’ Compensation Injury at This Location?

Yes, we do!

  • Work-Related Injuries: We have experience with workers’ compensation cases as well as providing DOT physicals and Exams.
  • Paperwork Assistance: Our team can help guide you through the necessary forms and processes.
  • Quick Care: We work to provide timely care so you can get back to work as soon as possible.

Learn more about our occupational health care!

Is an Appointment Needed?

Just walk in!

  • Save a spot: We offer a way to have all of your information set up before your arrival. This can help your waiting time to be shorter.
  • Walk-Ins: We welcome walk-in patients and do our best to see everyone as quickly as possible.
  • Flexibility: Whether you plan ahead or need immediate care, we’re here to help with our extended hours.

View AFC Urgent Care hours

Can I Get Prescriptions or Medication at AFC?

We do not have a pharmacy in the building.

  • Prescription Services: After a consultation, our providers can write prescriptions for the medications you need.
  • Near Local Pharmacies: AFC strives to be centrally located in your local area, providing you a short walk or drive from your favorite local pharmacy.
  • Follow-Up Care: We also offer guidance on how to manage your medication.

AFC Urgent Care Hixson will follow up with a call 2-3 days after your visit to make sure you are on your way to recovery.

How Can I Verify if My Insurance Plan Is Accepted?

We aim to make the billing process as smooth as possible.

  • Accepted Plans: We work with many insurance providers.
  • Easy Verification: Check our website or give us a call to see if your insurance plan is accepted.
  • Helpful Staff: Our friendly team is always ready to help you with any insurance questions.

If you are wondering about payments, click here to pay your bill!

Is Preventive Care Part of the Services Offered?

No, but we can see you anytime you are experiencing symptoms.

  • Check-Ups: AFC offers check ups for any illness of injury, as well as school physicals, sports physicals, dot physicals, and much more.
  • Vaccinations: We offer a wide range of common vaccinations for people of every age. From regular vaccines against diseases like hepatitis B, and PCV to flu shots, and tetanus shots, and many more.
  • Health Education: We provide tips and resources to help you maintain a healthy lifestyle.

Call our clinic to learn more!

Why Choose AFC Urgent Care Hixson

We hope this guide helps answer your questions and makes your visit a little less stressful. Whether you’re coming in for urgent care, a routine check-up, or any other reason, our team is here to support you every step of the way. Remember, your health is our top priority!

If you have any more questions or need further assistance, please don’t hesitate to call us or visit our website. We’re here to help you feel your best.

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Call (423) 486-1911 for more information about our Hixson urgent care services.