Accessibility Statement

Last Updated: April 15, 2026

Our Commitment

American Family Care, LLC, doing business as AFC Urgent Care, is committed to improving the accessibility and usability of its website, www.afcurgentcare.com, for all users, including individuals with disabilities. AFC Urgent Care strives to conform to the Web Content Accessibility Guidelines, WCAG 2.2 Level AA, developed by the World Wide Web Consortium, W3C, and applicable standards under the Americans with Disabilities Act and Section 508 of the Rehabilitation Act, which are widely recognized technical standards for digital accessibility.

Accessibility Efforts

We are actively working to improve the accessibility of our website. As part of this ongoing effort, AFC Urgent Care has taken steps that include:

• Using automated accessibility monitoring and testing tools
• Conducting manual accessibility reviews to identify barriers beyond automated detection
• Remediating identified issues as part of an ongoing improvement process
• Providing accessibility training to personnel involved in website development and content management

Accessibility improvement is an ongoing process, and we continue to review and enhance our website over time.

Accessibility Practices

Our accessibility efforts include practices such as:

• Providing alternative text for meaningful images
• Supporting keyboard navigation for interactive elements
• Using heading structures and landmarks to support navigation with assistive technologies
• Providing labels for forms and interactive controls
• Maintaining color contrast to support readability
• Providing captions for video content where applicable

In-Clinic Accessibility

AFC Urgent Care is committed to providing accessible care at our clinic locations. Accommodations include American Sign Language (ASL) interpretation services, assistance with check-in and registration, and service animals are welcome in all AFC clinic locations. If you need accommodation for an in-clinic visit, please contact us in advance so we can make appropriate arrangements.

Third-Party Content

Our website may include content or functionality provided by third parties, such as online scheduling tools, patient portals, chat features, or embedded social media content. While we strive to ensure accessibility across our website, third-party components may present limitations that are outside our direct control. We encourage you to contact us if you experience difficulty with any feature on our website.

Feedback and Contact Information 

If you encounter difficulty accessing any content on www.afcurgentcare.com, or if you have questions or feedback regarding accessibility, please contact us at:

Email: afclegal@americanfamilycare.com

When contacting us, please include the web page address, a description of the issue, and your contact information so we can respond appropriately. We will make reasonable efforts to respond within five (5) business days and to provide information or assistance in an accessible format where possible.

Updates to This Statement

We may update this statement periodically to reflect improvements to our website and changes in accessibility practices. The “Last Updated” date above reflects the most current version.