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7 Common Questions About AFC Urgent Care

June 24, 2025

An AFC healthcare worker performs an EKG.

If you’ve ever stopped by a local favorite like Pelican’s Snoballs on a hot summer day, you know how comforting it is to get exactly what you need quickly and without hassle. That same straightforward, no-nonsense approach is what you can expect when you visit AFC Urgent Care South Asheville. We understand that when health concerns arise, you want answers fast and care you can trust.

Whether it’s your first visit or you’re returning for follow-up care, questions are natural. To help you feel more confident and prepared, here are seven common questions we receive, along with clear, helpful answers.

1. How Long Will I Have to Wait?

One of the biggest concerns when seeking urgent care is wait time. AFC operates as a walk-in clinic designed to prioritize quick and efficient care. While wait times can vary based on patient volume, most visitors are seen within 15 to 30 minutes. Even on busier days, our wait times are significantly shorter than what you’d typically experience in an emergency room setting.

Our team works hard to manage patient flow and keep waiting times as brief as possible, because we know your time is valuable and waiting can be stressful.

2. Can I Bring My Children with Me?

Yes, we welcome patients of all ages, starting from six months old. Our clinic is family-friendly and staffed by professionals experienced in pediatric care. Whether your child needs a routine check-up, treatment for a minor injury, or evaluation for an illness, we provide a safe and comforting environment tailored to their needs.

Parents often appreciate knowing that the same clinic can care for both adults and kids, eliminating the need for multiple appointments at different locations.

3. Do You Treat Work-Related Injuries?

We do. AFC South Asheville is equipped to handle a variety of work-related injuries and provides occupational health services, including DOT physicals and examinations. Our team understands the importance of timely care and proper documentation to support workers’ compensation claims.

If you have sustained an injury at work, we can guide you through the necessary paperwork and help ensure you receive the care and support needed to get back on the job safely and quickly.

4. Do I Need to Schedule an Appointment or Can I Just Walk In?

One of the benefits of AFC is the flexibility we offer. You do not need an appointment to be seen. Our clinic welcomes walk-in patients every day during business hours. For those who want to save time, we offer an online pre-registration option that allows you to complete your paperwork before arrival. This can help speed up the check-in process but is not mandatory.

Our extended hours make it convenient to seek care when you need it, whether planned or unexpected.

5. Can I Get Prescriptions or Medication at the Clinic?

While AFC South Asheville does not have an in-house pharmacy, after your consultation, our providers can write prescriptions for medications you require. Our location is convenient to many local pharmacies where you can quickly fill those prescriptions.

We also provide detailed guidance on medication use and follow up a few days after your visit to make sure you are progressing well and to answer any questions you may have about your treatment.

6. How Do I Know if My Insurance Is Accepted?

We work with a broad range of insurance providers to simplify billing and reduce out-of-pocket costs for our patients. To verify whether your insurance plan is accepted, you can visit our website or call our clinic directly. Our knowledgeable and friendly staff is always ready to help clarify your coverage and assist with any billing questions.

If you are concerned about payments or prefer to pay your bill online, that option is available as well, providing a smooth and hassle-free experience.

7. Does AFC Urgent Care Provide Preventive Care Services?

We focus primarily on illness and injury care, but also offer several important health services beyond urgent treatment. We provide school and sports physicalsDOT physicals, and a wide variety of vaccinations for all ages. These include flu shots, tetanus boosters, hepatitis vaccines, and more.

While we do not offer routine preventive care such as annual wellness exams, we are committed to helping you maintain good health through vaccination and education resources.

Why Choose AFC South Asheville?

Choosing where to go when you need care can be overwhelming. We strive to make every visit as easy and effective as possible. From our short wait times and flexible walk-in policy to expert care for the entire family and assistance with insurance and paperwork, our clinic is designed with your convenience and well-being in mind.

Think of us as your local health resource that combines quality care with accessibility. Like grabbing your favorite snow cone when the day gets hot, you can count on AFC South Asheville to deliver what you need quickly and without fuss.

If you have any more questions or want to learn more about our services, please contact AFC South Asheville. We look forward to supporting you on your path to better health.

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