AFC Urgent Care Denver – Website Privacy Policy

This Website Privacy Policy is separate from our HIPAA Patient Privacy Policy. The Patient Privacy Policy covers Protected Health Information (PHI) and is required under federal and state law. This Website Privacy Policy explains how we collect, use, and protect information obtained through our website, including mobile phone numbers and SMS communications. For our Patient Privacy Policy, please refer to the 'AFC-American Family Care Patient Privacy Policy' page.

Information We Collect

We collect information from you when you register on our site, complete a form, or communicate with us. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, mobile phone number, and your communications/consent preferences (including SMS opt-in status). You may, however, visit our site anonymously.

How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website offerings based on the information and feedback we receive from you
• To improve customer service (your information helps us to more effectively respond to your requests)

We may also use your mobile number to send SMS text messages when you have provided consent. Examples include scheduling and coordination for candidates, employees, providers, vendors, and partners; onboarding updates; appointment-related notices; and similar non-marketing communications. You can opt out of SMS at any time by replying STOP. For assistance, reply HELP or visit https://www.afcurgentcare.com/. Message frequency may vary and message/data rates may apply.

Use of Cookies

Like most websites, we use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies may also be used by third-party services embedded on our site (such as analytics or social media tools). You can control or disable cookies through your browser settings, but some features of the site may not function properly without them.

Disclosure to Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when required to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

SMS consent will only be used by AFC Urgent Care Denver for its own communications and is not shared with third parties or affiliates.

Your Consent

By using our site, you consent to our Website Privacy Policy. Where required, you also consent to receive SMS messages by checking an opt-in box or otherwise providing written consent on our web or paper/electronic forms. You may revoke SMS consent at any time by replying STOP. For help, reply HELP or visit https://www.afcurgentcare.com/.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This Website Privacy Policy does not replace or override our HIPAA Patient Privacy Policy for PHI.