AFC South Philadelphia FAQ

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Frequently Asked Questions at Walk-in & Urgent Care Clinic in South Philly, PA

At AFC Urgent Care & Walk-in Clinic in South Philly, PA, we look forward to helping you feel better

Can I Get A Discount?

Our rates are very affordable for self-pay patients. For insured patients, coverage depends on your plan and deductible.

Can You Do Sports And Camp Physicals?

Yes, we can. No appointment is needed. Just come in on a walk-in basis, and we will perform the physical exam. If there is a required form, please bring that with you.

Do I Have To Make An Appointment?

No appointment is needed for any service at our urgent care center.

Do You Do Gynecological Exams?

We perform gynecological exams when appropriate. We do not do Pap Smears.

Do You Do Physicals?

We can do sports, camp, and school physicals. We also do pre-employment and DOT physicals.

Do You Do STD Testing?

At AFC Urgent Care, we can do a comprehensive screening for STDs. Most insurance will cover the tests, but we have affordable self-pay prices if you are uninsured. Our doctors will discuss the different tests and which would be appropriate, depending on your risk factors and symptoms. STD Treatment is also available at AFC Urgent Care South Philly.

Do You Have Medications On-Site?

Yes, as a convenience, we carry a variety of commonly prescribed medications and antibiotics that the patient can purchase. Our doctors dispense medication for our patients only. We do NOT have any narcotics or pain medication on-site.

Do You Provide Seasonal Flu Vaccinations?

Yes, we do have seasonal flu vaccines.

Do you provide X-Rays at your facility?

Yes, we have state-of-the-art digital X-Ray equipment and X-Ray techs on-site.

Do You Take My Insurance?

We participate with most major insurances. Visit our Health Insurance Information page for list of insurances we accept, or call our office.

Do You Treat All Ages?

We treat all ages 1 and up.

Do You Treat Children?

Yes, we treat adults and children over the age of 1. However, please call our urgent care center before your visit to confirm that the doctor on duty can see your child.

Do You Treat STDs?

Yes, we have treatment for many STDs. And rest assured that we treat your medical information with a high degree of confidentiality and discretion.

Does your AFC Urgent Care take Keystone Health Plan East HMO Insurance?

We accept all Independence Blue Cross plans, including Keystone Health Plan East HMO & POS plans. Visit our Health Insurance Information page for a list of insurances we accept.

How is an Urgent Care different from my regular doctor’s office?

Since we are a walk-in center, you can be treated at AFC Urgent Care Center without making an appointment if you have a busy schedule or do not feel well enough to wait to see your Primary Care doctor. While both cares for common illnesses, urgent care is a better choice for non-life-threatening injuries that require X-rays or sutures. You should visit your Primary Care doctor if you have chronic health issues that require managed care, such as diabetes, high blood pressure, or psychiatric disorders. At our Urgent Care Center, we work with your Primary Care doctor and will send your visit records to your doctor so they can follow up with you.

How long is the wait to see a doctor at AFC Urgent Care Center in South Philly?

Patients are seen on a walk-in, first-come, first-served basis and are usually in and out within 1 Hour. Occasionally patients may experience longer than the typical wait time if multiple people walk-in at the same time. We make every effort to staff our clinics appropriately to keep wait times to a minimum

How Much Do Specific Vaccines Cost?

The cost of each vaccine is different. Please call for specific prices.

How Much Is A Typical Visit?

For insured patients, we collect your deductible and/or co-pay at the time of service and then bill your insurer. After your insurer sends us an EOB (explanation of benefits), AFC Urgent Care will bill you for any balance still due.

How Much Will The Visit Cost If I Have No Insurance?

We have a standard discount for all our rates for patients without medical insurance. The total cost of your visit depends on the services you use at our walk-in urgent care clinic. Our center offers on-site lab testing, state-of-the-art digital X-Rays, and on-site prescription medication. The costs for these services are additional, but we will always explain the cost before proceeding with any procedure so you can decide whether to move forward.

I Am Going Abroad, Do You Offer Travel Immunizations?

Yes, please ask about our Travel Medical Program

If I Have Insurance, Will I Get A Bill After My Visit?

Our fees are fixed, but the amount your insurance company covers depends on your specific plan. For insured patients, we collect your deductible and/or co-pay at the time of service. After your insurer processes your claim, if there is a balance due, we will bill you for the remaining balance.

What Do I Need To Bring When I Come To AFC Urgent Care South Philly?

The patient needs to bring a photo ID and insurance card. If the patient is a minor, we use the photo ID of the accompanying parent or guardian.

What Type of Medical Treatment do you Provide?

We specialize in fast and effective physician care for most non-life threatening conditions such as illness or injury, as well as preventive care, travel medicine, and employer services. We bridge the gap between a primary care physician and the ER, providing extended hours, seven days a week, with CLIA-certified labs, digital x-ray, splints & braces, vaccines, prescriptions & some non-narcotic medications.

However, if you have a life-threatening condition or emergency, you should always call 911 and seek a hospital ER

When Should I Not Visit An Urgent Care Practice?


If you are experiencing life-threatening conditions such as significant chest pain, shortness of breath, rectal bleeding, passing out (syncope), or extremely high fevers in the young or the elderly, these issues are best treated in an Emergency Room at your local hospital. Although board-certified physicians staff our offices, life-threatening emergencies often require advanced levels of care available only at a hospital.


Where Are You Located, And How Do I Get To Your Center?

We are located in South Philly on Passyunk Street at the corner of 15th and Passyunk. We are across from Melrose Diner and are very close to the Synder Street stop on the Broad Street Line. We have parking for several cars behind our building.

Where can I get DOT/CDL Medical Card?

Our doctors can provide DOT Physical Exams and issue the required Medical Card for commercial driver's licenses in Pennsylvania and other states. No appointments are needed.

Where Can I Get School, Learners Permit, Or Sports Physicals?

We offer these physicals all year round without an appointment at a low self-pay rate. We also offer employment and summer camp physicals. Visit Our Services page for more information about the services we offer.

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