How to Request Medical Records

For Patients

Submit a request by email or fax.

• Download an Authorization for Release of Health Information form
• Complete, sign, and date the form
• Include a legible copy of a valid photo identification (driver’s license, military ID or state ID)
• Please note: If the form is not complete and/or your valid photo identification is not received, your request will be returned
• Submit the form and valid photo identification via fax or email
  • Email: SanteeTeam@AFCUrgentCare.com
  • Fax: Santee: 619-456-0095

Please allow us up to seven days to process your request, although we strive to process requests sooner. We will contact you if your request will be delayed or if we cannot fulfill your request.

For Law Firms and Record Retrieval Companies:

Please submit your medical record requests through ChartSwap, a HIPAA-compliant platform for secure and efficient exchange of medical and billing records.

• Visit: https://chartswap.com/requestor-provider/
• ChartSwap is free to register and allows requestors to:
  • Submit requests
  • Track status
  • Make payments
  • Download records