DUE TO CURRENT SURGE, WE ARE REQUIRING ONLINE REGISTRATION TO GUARANTEE SAME DAY SPOT IF YOU WISH TO SEE A PROVIDER AND GO THROUGH INSURANCE (PLEASE FOLLOW ALL STEPS AND UPLOAD INSURANCE CARD/PHOTO ID)

WE ARE OFFERING RAPID COVID PCR TESTING FOR TRAVEL ONLY ($199, INSURANCE NOT ACCEPTED)

NO E-SCREENS AND DRUG SCREEN TESTING WALK-INS AT THIS LOCATION.

AFC Watertown

Important Notices

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Important Notices

American Family Care

Notice and Non-Discrimination Statement

American Family Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. American Family Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. American Family Care:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreter services
    • Information written in other languages

If you need these services, please notify clinic staff.
If you believe that American Family Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

376 Arsenal Street
Watertown, MA 02472
(617) 923-2273
watertownteam@afcurgentcare.com
Monday – Friday 8am-8pm
Saturday & Sunday 8am-5pm

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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