AFC Urgent Care Watertown is providing telemedicine visits for our patients to ensure they can access care whenever they need to. Telemedicine visits and access allows patients that have difficulty traveling or need a more flexible option for healthcare.
As the COVID-19 pandemic continues to impact patients’ ability to travel freely, we want to ensure that our communities have affordable and accessible urgent options when they need it.
Our provider team can consult patients, provide referrals, evaluate injuries, diagnose symptoms, and recommend coordinated care all through telemedicine. All our patients need is audio and video capabilities to get the care they need. If you have any questions, please call our provider team our urgent care location. Below, we’ve provided resources to explain what telemedicine is, the services we can provide via telemedicine, and why patients don’t have to delay care during this global healthcare crisis.
Most insurance plans cover telemedicine, but we advise to speak with your health plan administrator to double check.The average cost for a telemedicine visit is $169 for patients without insurance.
What is Telemedicine? How does it work?
Telemedicine is defined as the practice of using technology to deliver medical from a distance, according to the American Academy of Family Physicians. Patients can connect to providers through a dedicated portal, with an internet connection and computer with audio/video capabilities. Our provider team can then provider a variety of urgent care services, treatment recommendations, and other crucial services through digital means.
Telemedicine is ideal for patients that need to get care but are unable to travel at the moment. A virtual visit allows our provider team to prove detailed and collaborative care for a variety of needs. Patients now have an efficient and effective way to get the care they need, all from the comfort of home. If you’re curious about insurances accepted for telemedicine, please refer to our accepted insurance list and consult your health plan administrator.
Telemedicine Access During the COVID-19 Pandemic
As patients continue to self-isolate, social distance, and work from home due to COVID-19, it is important to ensure there is available and safe healthcare options. That is why AFC Urgent Care Watertown quickly implemented telemedicine to provide urgent care remotely.
Maintaining social distancing and getting necessary healthcare services can be particularly difficult, since COVID-19 can travel rapidly in local communities. At AFC Urgent Care Watertown, we’re here to provide urgent care from the comfort of your home as we go through the challenges of COVID-19 as a community.
Telemedicine Services available at AFC Urgent Care Watertown
Here are all the conditions and needs we can treat via telemedicine: Please call us at (617) 923-2273. for more information about covered services and insurances.
Ear infection, earache, or swimmers ear
Eye infection, pinkeye, sties
Female urinary tract infections
Infected toenail or fingernail
Minor Rashes (e.g. Impetigo, Shingles, Ringworm)
Newly onset cough
Sinus Infection or Sinusitis
Urinary Tract Infections
Here is an exclusion list of telemedicine service THAT ARE UNAVAILABLE THROUGH VIRTUAL VISITS:
No narcotic or controlled substance renewal or prescription.
No prescriptions over one month
No Chest Pain
No Pelvic/genital/rectal/breast exams
No psychiatric conditions
No emergency symptoms including: Dial 911 (chest pain, shortness of breath, allergic reaction, choking, altered of consciousness, head or neck injury
No STD’s or STI’s
No Pregnancy, birth control renewal or birth control advice
No Workers' Compensation or Occupational Health visits
Urgent care is for medical conditions that require prompt attention but do not pose an immediate threat to your health or life. Here is a simple rule of thumb: if your medical issues(s) are life threatening, call 911, or go directly to a hospital emergency room. If not, an urgent care center such as AFC is an excellent alternative.