When the summer heat rolls into Gastonia, nothing hits the spot quite like a colorful, icy treat from Tony’s Ice Cream. Just as you might debate between cherry and blue raspberry, deciding between online and in-person medical care comes down to your personal needs and preferences. Both are great options depending on the situation. The key is knowing when each one works best.

At AFC Gastonia, we offer both virtual and in-person visits because we understand that every patient and every health concern is different. Our goal is to make high-quality care accessible, convenient, and tailored to what works best for you and your family. Let’s take a closer look at both options to help you determine which might be the right fit for your next visit.

Schedule a Visit or Walk In Today.

What Is Online Care?

Online care, also known as telehealth, allows you to connect with a qualified medical provider through a secure phone or video visit. It’s a practical way to receive professional medical advice, diagnosis, and even prescriptions without leaving your home.

Here’s what to expect:

• Schedule a virtual visit online or by calling our clinic.
• Connect using your smartphone, tablet, or computer at the scheduled time.
• Share your symptoms and health history just like you would in person.
• Receive guidance, treatment options, and, if appropriate, a prescription sent to your pharmacy.

When Is Online Care a Good Choice?

Online care is especially helpful for:

• Minor illnesses like cold symptoms, sinus infections, or allergies
• Skin conditions such as rashes or bug bites
• Medication refills and follow-ups
• Mild gastrointestinal issues or urinary concerns

Benefits of Online Care

• Convenience: Skip the travel and avoid the waiting room.
• Flexibility: Schedule a visit that fits into your busy day.
• Accessibility: Great for those with mobility challenges or limited transportation.
• Privacy: Speak with a provider from the comfort of your own space.

Limitations to Keep in Mind
While online care is highly effective for many conditions, it does have limits. If your issue requires a physical exam, lab testing, or hands-on treatment, a virtual visit may not be sufficient. Online visits also require a stable internet connection and a device that supports video or phone calls.

What Is In-Person Care?

In-person care means coming into our clinic to receive a full, face-to-face evaluation. This option is ideal when your condition needs a closer look, more thorough testing, or immediate treatment.

When you choose in-person care, here’s what you can expect:

• Walk in or book ahead for a convenient appointment time.
• Get a physical exam and access to on-site services like lab testing or X-rays.
• Receive prompt care for injuries, infections, or more complex concerns.
• Leave with a personalized care plan, referrals if needed, and prescriptions.

When Should You Visit In Person?

• In-person care is recommended for:
• Injuries like sprains, cuts, or broken bones
• Severe sore throats or persistent fevers
• Breathing issues or chest discomfort
• Illnesses that may require testing, such as flu, strep, or COVID
• Vaccinations, physical exams, or immediate treatments like stitches

Benefits of In-Person Care

• Thorough evaluation: Physical exams and testing all in one visit
• Comprehensive services: From diagnostic imaging to wound care
• Hands-on treatment: Ideal for conditions that cannot be assessed virtually
• Peace of mind: Face-to-face reassurance and clarity about your condition

Limitations of In-Person Visits

• Travel time and wait times may vary
• Less convenient for those with transportation or mobility challenges
• May not fit easily into a busy schedule

How to Decide What’s Right for You

If you’re unsure which care option is best, ask yourself the following:

• What symptoms am I experiencing? Minor issues like coughs, allergies, or mild stomach discomfort can often be addressed online. More serious symptoms may need in-person attention.
• Will I need lab tests or a physical exam? If yes, visit the clinic.
• How comfortable am I using technology? If you’re not confident using video or phone calls, an in-person visit may be simpler.
• Do I need care quickly or outside of typical hours? Our clinic offers extended hours and walk-in availability to help you get seen when you need it most.

How AFC Gastonia Can Help

We’re proud to offer both in-person and online care options because we believe you deserve access to quality healthcare no matter your circumstances. Our medical team is experienced, compassionate, and ready to help you feel better quickly. Whether you need a simple consultation or immediate hands-on treatment, we have the tools, staff, and flexibility to serve you well.

Final Thoughts

Online and in-person care each have their own strengths. Understanding when and how to use them can make a big difference in how quickly and effectively you receive the care you need. Just like choosing your favorite flavor at Tony’s Ice Cream, the best option is the one that fits your needs and helps you feel better faster.

Whether you prefer the ease of a virtual visit or the reassurance of being seen in person, AFC Gastonia is here to support your health every step of the way. Schedule a virtual appointment or walk in today. Your health deserves care that works for you.