AFC West Orange Testimonials

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Testimonials in West Orange at AFC Urgent Care

“The wait was short and the Dr. Was Amazing she knew exactly what I had and treated me accordingly. She made sure she cover everything to improve my health and to make me feel better. The best medi center visit I ever had."

– Danielle A.

“This is a very nice and efficient place. The doctor was great and the receptionist was kind. Very clean and a good experience all around."

– Jane C.

“Wonderful experience I just left with my very sick child, my own pediatrician turned us away today, and they treated my baby as if he was their own. The Dr was caring and compassionate, the nurse Priscilla was caring and attentive. Thank you so much for being so kind to us and making my boy smile today. Thank you, keep up the good work."

– Christine M.

“I highly recommend this facility. Lavora, Priscilla, Kate-Lynn were most welcoming and understanding during my issue and Dr. O was informative and most helpful in addressing my concerns. Great place to get urgent care!!!!"

– Tam R.

“I had two visits already & their were GREAT experiences. I showed up after work at 4:45pm on both occasions. Fast service even with picking up my prescription at CVS that’s right next door. FYI: second visit I needed x-rays I was done by 6pm. Just in time to make dinner. Great. Great. Great."

– Suzana R.

“The staff was very helpful and the doctor, as expected, was very knowledgeable and understanding.
Best staff so far at any emergency care."

– Erlyn T.

“I have used this urgent care clinic several times, both for an injury and for work-related physical exams. I have always been treated very courteously and respectfully. I always felt that while being examined, I had the doctor’s full attention. I have always felt that the doctors and staff were very professional and knowledgeable. Since it is a walk-in clinic, wait times do vary."

– Marc A.

“I was very impressed. The staff is very, very nice. Very clean place. I was seen by Dr. Avery Browne, who I thought was very compassionate & professional. I would recommend this clinic to all my friends."

– Carmel F.

“The staff were all very courteous and professional, explained everything they were doing. Kept me informed in regard to next steps. The Doctor was excellent, explained why he was ordering certain tests then went over the results with me. I was very happy with the great healthcare I received."

– Jo-Ann G.

“This place was very clean and well organized. The staff was pleasant and efficient. I was in and out in about an hour this morning and they were pretty busy. MD was fast and concise. She listened to me and understood my symptoms. By the time I walked out of the exam room to the front desk my discharge paperwork was done and prescription was already sent electronically. Coming from a healthcare background I feel this place did an awesome job. Very satisfied and will definitely come back!"

– Danielle M.

“We had a very positive experience with this center. We went in on a Tuesday afternoon and were seen waiting 15 min for sutures. We were very impressed with the level of care and attention to cleanliness. Will definitely go back for minor issues. Well worth avoiding the ER. Staff was very pleasant and efficient."

– Katrina S.

“Staff was kind. Service was quick. Doctor was great."

– Majd S.

“I really have to say that I was impressed with this place. The waiting room is clean and comfortable. The nurses who assisted me through the process were polite and helpful. I was feeling so sick when I got there, and as soon as the Doctor heard my lungs she ordered me a breathing treatment. When she returned afterward to hear them (which I was so glad to see took her very little time) she listened to my lungs again and said “Melissa, I need to order a chest x-ray, I am concerned that you may have pneumonia." I laughed. I have never had pneumonia in my entire life! The nurse came in right away and guided me back to their on-site x-ray room. When the Doctor came back in I couldn’t believe my ears. I REALLY DID HAVE PNEUMONIA! The Doctor knew exactly what medications that she needed to write for me. I am in recovery, and she took the time to ensure I had a non-narcotic regimen, and sent everything to the pharmacy of my choice. When I got back to the waiting room, I was directed to feel free to take some of the facemasks which were already waiting on the counter, and I was told that until I had a full 2 days of antibiotics in my system, I would be contagious. I needed an excuse note, as well as detailed documents with my diagnosis and treatment information. They were in my hands within moments. I give this urgent care a 10/10. Highly recommend utilizing a place like this instead of going to the dreaded emergency room! Thank you! I feel much better now."

– Lissa R.

“I have a special needs daughter and the staff was so accommodating! They were calm and patient it could not have gone any smoother! Thank you!"

– Brech J.

“Service was professional and very courteous. The staff made me feel comfortable and the info required was not overwhelming. Doctor was very personal and had a calming effect. Appreciated the follow up call to check my recovery progress. All in all I would say well done."

– Marcia C.

“The entire staff is not only professional, but warm with a great sense of humor. They were Great!"

– Kyle C.

“Expert care delivered quickly. Staff were polite and the physician was engaging and knowledgeable. Pleasant, well appointed waiting room. Exam rooms were clean and quiet. Prescriptions were submitted electronically. Received a call-back two days later to inquire as to my progress."

– Bob T.

“I had a wonderful and professional experience with all of the staff at this facility. From the front desk receptionist, to the medical assistant, to the XRay Tech, and finally, to Dr. Bassam Odatalla, MD. As a healthcare provider, I appreciate when a physician takes their time and “listens" to the patient’s problem. At the end it was not a simple sprained ankle, but an underlying issue that required proper evaluation questioning in order to diagnose the origin of the pain properly. Thank you folks and keep providing top quality healthcare services. The patient appreciates it…"

– Oscar P.

“I went to that Urgent Care and the service was excellent. The staff got me in and out with no waiting at all. A couple of days later, one the staff called me for a follow-up. This is the best experience I had for visiting an Urgent Care. Wanted to say thank you to Dr. Browne, he was the attending physician, and staff. I will definitely come back if I ever needed an Urgent Care again."

– Margarette P.

“The doctor’s office was clean, professional and courteous."

– Irena B.

“Very clean facility, courteous staff, and very good bedside manner by the physician. Would love to make this place my regular “go-to" for my check-ups and everything else."

– Ladyy L.

“Everyone acted very professional and the facility is kept neat and clean. The doctor that had seen me took his time and explained what was wrong with my knee. The nurses/aids help with my brace and explained treatment. I will be going back to follow up."

– Roberto T.

“I will definitely be going back here. Everyone was very friendly and helpful. I walked in filled out my paper work and within ten minutes I was being taken to the back to see the nurse and doctor, who were both so nice and informative. I was in and out within an hour."

– Olivia B. 

“Great experience. Friendly & caring staff. Clean office. Did not have to wait long. Diagnosis was correct. Treatment was correct. Follow up was pleasant. Highly recommend this Urgent Care Site. Thanks all staff members." 

– Ellie W. 

“Great experience! Went in for a rolled ankle just to make sure that nothing was broken and that everything checked out alright. Efficient and friendly. X-ray in office was even more convenient!"

– Kim G. 

“Fast, friendly service. Doctor actually listened to me regarding which anti-biotic works best for me. Highly recommend."

– Teresa S. 

“SUPERB! The staff was extra polite, courteous, and very helpful. I brought my toddler with me and they even entertained her with things to color with. They were super nice to me. I would highly highly recommend! Wish I could give them a million stars! They deserve it!"

– Chelsea

“Very friendly staff, clean facility and the physicians/doctors on staff have been extremely helpful. A great alternative to crowded emergency rooms."

– Daryl G.

“I have visited this urgent care center twice and saw two different doctors. In both visits, I had very good experiences with the staff and the doctors seen. They are all very professional, caring and knowledgeable. Also, the wait time is very minimal and I never felt rushed. I will definitely be utilizing their services again and recommend them to all."

– Angie B. 

“So pleasant and attentive. They even offered us water bottles while in the waiting area. Clean, lovely and efficient staff and doctors. I recommend this office to anyone!"

– Brittany W. 

“I was in town for the holidays and needed to see a doctor. I was extremely impressed and satisfied with the services and facilities. I was seen within 15 minutes of arriving. This will be my go to doctor when I’m in town visiting family. Very impressed!"

– Christine G.

“Staff is very friendly, and the doctors have a great bedside manner."

– Nancy H.

“Great service and a fast turnaround with a diagnosis. The staff is competent and very efficient, had a wonderful experience even though I was sick with pneumonia. Will definitely return if anything else may go wrong."

–  Maria N.

We’ve been there for staples to close lacerations, glass splinters, bad poison ivy infections, sprained ankles, etc. (I have 4 kids). I’ve had nothing but great experiences. The Staff and doctors are courteous and professional. Wait times reasonable. Billing department couldn’t be more accommodating. Highly recommend."

Richard S.

Yes, I’d definitely recommend friends/family here. I came in I was so sick suffering with Asthma, the Staff and Physician on duty took such great care of me. Thank you so much it was greatly appreciated."

– Valerie W.

The doctors and the staff at AFC Urgent Care are the best. They provide excellent service. This was my second time there and I can tell you that I was not disappointed. I like that they are open 7 days per week and that they are so close to home. I recommended a friend to this urgent care and she also had positive feedback. Thank you!


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