“Better than I expected by far. I wouldn’t change a thing. "
“I love this place. They are always so nice and it is an inviting place. The only thing I would change is a small change but to me it is important. The coffee is great but they should keep milk in the fridge because the coffee is super hot and by the time it cools off you have to throw it out and go in a room. So stupid I know but it drives me nuts every time. "
“Two fantastic experiences – so much better than an emergency room with better competency in my opinion. Very professional and caring. Left with a smile feeling that I had answers and a course of action to better wellness for my two issues. I have already recommended this approach to multiple people."
“I was pleasantly surprised to find the center was so convenient, clean, friendly and thorough! Everyone from the nurse at the front desk to the nurse who brought us to the room and took vitals, to the doctor were so kinds and helpful! I was pleased and very happy with my experience. I recommend this center to anyone who needs an urgent care facility."
“I have been to this AFC Urgent Care twice; both times when my doctor’s office was closed. They were friendly, thorough and quick. We’ve had great experiences there."
“I did not see anything that needed to be improved. Our family has used this care center several times. It is clean, friendly and never a wait to be seen (when we have been there). The exams are always thorough and d/c instructions very clear. They also call and follow up on the patient a few days later. It is much easier to visit here than an ER or wait several days for an office visit with our primary."
“My experience was outstanding, although I was treated for a minor ankle sprain the staff was more than courteous and helpful and sympathetic to the pain I was experiencing. Honestly, a way better experience than I usually have at my Primary Care Doctor’s office. Great to know that in an emergency when I cannot get in to see my PCP the Doctor’s Express is right down the street from me. Keep up the great work."
“The Staff at 1030 Main Street, Waltham could not have been nicer. My experience was wonderful! Everyone I came in contact with from the front desk staff, to the clinical assistant, the x-ray technician, and Dr. Cioffi all of whom displayed the highest level of professionalism, warmth and caring. I received the type of care that I remember in my childhood from my local family doctor. Dr. Ciofi was fantastic! Her examine was thorough, she took the time to discuss my illness, and provided very well explained treatment options. I felt relieved and confident under her care. My whole experience at AFC Urgent Care was excellent. I usually seek treatment at one of the large hospitals in Boston but decided to try AFC Urgent Care since it is very close to my home. I will be certain to pass on the word about this new excellent resource in our community. Thank you to all the staff."