“Entire staff was very professional and thorough. I will highly recommend them."
George Hall – Saugus, MA
“I am very happy with the service Doctors Express in Saugus provides to The Kelly Auto Group. You are convenient to get to, the hours are great, as you are open until 8 p.m. Monday thru Friday and on the weekends. My potential employees do not have to make an appointment. I just fax over an authorization form, and the employee can go at their convenience.
I get the results the next day. I log on to the website and click on the Inbox and there are the results. No hassle, no drama, quick, easy, and the 5 panel rapid e-screen costs less than the other drug lab I was using."
Cathleen E. Kavanagh – The Kelly Auto Group
“I have been working with Doctor’s Express/ AFC since they opened in Saugus. They have been a great resource for us, not only for pre-employment and drug screenings for new employees, and worker’s comp treatment for injured employees, but they also serve as an urgent care center for the employees in the area. We have also had them conduct a flu clinic at our location. One thing that is extremely helpful is the clinic is walk in and my employees do not require an appointment. Many of my employees are drivers on the road, so the flexibility is extremely helpful to get them seen on their schedule. They also have night and weekend hours, which is important for new hires who need some flexibility for their pre-employment screening around their current work schedule. I can also call the clinic and talk with the doctors and staff with any issue or concern we have. Everyone there is kind and helpful and work with us and our employees to provide the best medical services. Thanks so much for all you do!"
Kristen Cervone – Senior HR Manager at Garelick Farms
“Last week was my third visit to AFC Urgent Care in Saugus, MA. I am so impressed with every staff member from the receptionist to the doctor and medical assistants in between. I have worked in health care for 20 years and I can honestly say that I have not seen an entire group of people who appeared so commited to patient satisfaction, confidentiality and comfort. I wish that hospitals could be this well run. Whatever training you are providing to your staff – keep it up! It was totally refreshing to be treated like a person and not a number. Thank you so Very Much"
“Keep doing what you’re doing."
“Doctor Conti was fantastic. Clear explanation of the illness and treatment options. The MA and office staff were helpful and very friendly to my two year old who was playing doctor in the waiting room with her father."
“It was nice to be offered bottled water during my wait. I was impressed with the office staff."
Mary Lou N
“The office was clean and attractive, the receptionist was very pleasant and helpful. I was so impressed being aware of Doctor’s Express, this urgent care is exactly what we need. I am amazed at the help I received after learning my Doctor was not available, also calling CVS and arranged for my prescription. Thank Dr. David Rideout for my care."
“It was a great experience! I run out of my health coverage and had a gap while awaiting the new plan to kick in. I was applying for a new position and needed a physical. Doctors express provided the visit needed at a very reasonable fee. Thank you"
“The staff were very helpful and friendly. The medical staff were thorough and showed concern for my daughter’s comfort. I would surly use this facility again if the situation warrants."
“Okay, so I have brought my uncle and both sons to the Saugus site in the past and was very impressed. Today was my turn (I waited way too long to address my sinus infection), I was EXTREMELY satisfied! I always talk/recommend AFC Urgent Care to everyone and now I can say from direct experience, you guys ROCK! Great care, great service and a great experience! Thanks for making my medical experience professional and personal and for not making me feel like another number."
“Very convenient for me ….quick, clean & easy …"
“My doctor was Anthony Conti and I was very impressed with his manner and I would see him again without hesitation. My son had gone there a few weeks earlier as ouprimary was on vacation and AFC Urgent Care is close to us and he was very impressed with the whole operation. My son is a Pharmacy Tech so when he was talking about his DE visit there were about 3 of us who went there within the month of May. I cannot think of anything you could improve on so Ill just end here and say job very well done!!!!!!"
“This was the best experience ever visiting a doctor. Everything about it was perfect. Quick, clean, explained well, priced right, well equipped. I asked if they could be my primary care physician, and they said no. I was disappointed, as my doctor is late, the staff is rude and incompetent, the wait is sometimes 2+ Hours, the place is filthy and they talk too much, and they say the same things each time. Doctors express was a totally enlightening change. I wish we could go here all the time. The doctor was kind, clear, understanding, comforting and personable. I would love to make this my regular medical care facility if I could. Thanks for a wonderful experience! Congratulations on your new location, and may you be successful!"
“I was very impressed with the whole visit from the minute I walked into the door to the minute I walked out the door. Everyone was very polite and professional. The staff was polite and well groomed. The waiting area to the treatment room were clean and updated. The doctor was friendly and his diagnosis put me at ease. I am now on the road to recovery. I would return here in a minute. Thank you for your service."