Meet Our Team in Raleigh Midtown at AFC Urgent Care

Greg Ismay, Owner/Franchisee

American Family Care Raleigh Midtown

Greg bought into the AFC Franchise to serve a need in our community and fill that gap between Primary Care and the Emergency Room as well as put Customer Service back in to healthcare after his own bad experiences. He offers a significant Business & Marketing background and considers his biggest responsibilities to be: providing the resources necessary for each team member to perform their duties at the highest levels to serve our community to the best of our abilities as well as Business development.

Brenda, Center Administrator

Hello! I'm Brenda, the Center Administrator & an LPN for over 26yrs now. So, at age 53 that is literally half of my life! I tell everyone it is no longer a job, but it's who I am. I went back to school in my mid 40's and earned my Bachelors in Business with a focus on Healthcare Administration. I worked full-time while also going to school full-time online with Liberty University. I now have the privilege of leading this amazing team! We look forward to serving YOU and our Community by combining Quality medical care with superior Customer Service! I love people & love to laugh even if it's at myself! Bet I can make you laugh too!

Seth Jaussen, PA-C

Outside the office, Seth stays busy as an entrepreneur of his own Mosquito Mike Franchise. He also has numerous hobbies, including hiking, riding his motorcycle, fishing, reading, chess and he is even getting his pilot's license!

Juan Powe, FNP-BC

Juan joins American Family Care Raleigh Midtown as a board-certified Family Nurse Practitioner. His interest in the medical field was sparked by his beloved grandmother who encouraged him to take medical science courses in high school. Armed with a passion to improve the health of others, Juan obtained his Associate Degree in Nursing from Wake Technical Community College, a Bachelor of Science in Nursing degree from Winston-Salem State University and a Master of Science in Nursing with a concentration in Family Nurse Practitioner from The University of North Carolina at Chapel Hill. Juan has served as a bedside nurse and answered the call of the COVID-19 pandemic. He traveled as a COVID response nurse to hospitals suffering shortages prior to practicing as a nurse practitioner. He enjoys educating students, other healthcare providers and the community. American Family Care Raleigh Midtown offers Juan the opportunity to make meaningful connections that improve patients’ health one visit at a time. Outside of the office, Juan can be found visiting the local greenways, spending time with family, and hitting up the local festivals and vendors. As a native of North Carolina, born and raised in Raleigh, Juan is committed to giving back to his community through his education and service.

Dr. Elena Morgan

Dr. Morgan is a board certified family medicine physician. She trained in family medicine at Emory University in Atlanta. Dr. Morgan is passionate about healthy living and she loves to help people feel their best, everyday. Her greatest job satisfaction comes from watching patients achieve health milestones that they thought were beyond their reach.

Dr. Morgan lives in the triangle with her husband and sons. She and her family spend as much time outdoors together as possible as she believes that we feel our best in the sun, snow and wind. She looks forward to getting to know you and caring for your whole family.

John Carmack, MD, MPH, Colonel, USAF (ret), Regional Medical Director

John Timothy Carmack, MD, MPH, received his Doctor of Medicine degree from the Medical College of Virginia in Richmond, Virginia, in 1989. He is board-certified with over 25 years of experience in emergency medicine. He graduated from the 2006-2007 inaugural class of the Medical Society of Virginia Foundation Claude Moore Physician Leadership Institute, the James M. Johnson Physician Leadership Program, and is a graduate of the United States Air Force Commanders Development Program and the Air War College, Maxwell AFB, AL.

Dr. Carmack joined American Family Care in 2020 after a long career in emergency medicine. He works with multiple AFC locations in both Virginia and North Carolina leading the provider teams and ensuring high quality and patient centered care. He enjoys spending time with his three children, working on his farm and fishing on Chesapeake Bay.

Keyla, Front Desk Lead

My Name is Keyla. I am 34 years old and have been a bilingual Medical Office Administrative assistant for over 12 years. I am a single mother of two fierce little girls, who keep me very busy when I am not working or attending classes to become a Certified Medical Assistant. My hope is to one day manage an AFC Urgent Care and maybe even own one in the future!

August, Front Desk

Hi, I'm August! I will always greet you with a big smile at our front desk. I am currently in school to become a Medical Assistant and add to my education and skills. I enjoy helping people, anything outdoors including most any sport (playing & watching), golfing, cornhole, as well as doing crossword puzzles, going to concerts, and traveling. I look forward to meeting you.

Jeannette Cardenas, MA/Clinical Lead

Hi! I'm Jeannette. I have been a bilingual Medical assistant over 10 years. I am a mother of 3 handsome sons, 1 beautiful daughter and 1 gorgeous grandson.

Natalie, MA

Hello, My name is Natalie . I’m a certified Medical Assistant and certified Phlebotomy Technician. I really enjoy caring for people. I’ve been in the medical field for about 17 years. I’m a New York native. I enjoy living in North Carolina. I really enjoy working for AFC Urgent Care. I’ve learned a lot and I’ve grown working at AFC Urgent Care.

Tosharra, Xray Tech. & MA

I am a busy entrepreneur mom of 1 beautiful daughter. My passions are caring for my patients, learning and making women beautiful with goods from my own Boutique, Feminine Footwear LLC!

Amy, Customer Service Rep.

When you get you that follow up call from Amy this is what you can expect: Gratitude with a Smile! I love speaking with our patients, after their visit! I challenge You, to make my day!