AFC Urgent Care Ooltewah Patient Testimonials

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Patient Feedback & Reviews For AFC Urgent Care of Ooltewah, TN in Ooltewah, TN

AFC Urgent Care & Walk-In Clinic cares what our patients think of us!

“Thank you to a wonderful urgent care clinic!!!!!" Carmen S.

“The staff was very nice and the Dr. explained my options to me very carefully. They gave called to check on me also." Sherrill M.

“I came in for a flu shot and the nurse was great. I even brought my daughter back for her flu shot. Great nurses!" Kathryn G. 

“The employees of this facility are friendly, efficient, clean and fast. We didn’t have to wait long, they were very kind, answered any questions I had, the place looked clean and well taken care of & they put me and my family at ease. I would recommend this place to anyone that is looking for excellent care." Kama E. 

“This Urgent Care center is the BEST!!! I so appreciate the staff and to do the fact it is located close to our home!!! Thank you for the care I received!!" Nita L. 

“My experience was absolutely GREAT as always." Michael D.

“Great experience. I will recommend you and visit in future when needed." Timothy L. 

“"Thank you for excellent service. I was quite ill and the doctor identified the problem and prescribed antibiotics that resolved the issue within 48 hours. I am feeling much better." James B.

“I would highly recommend this location and will return the next time I need this type of care. Great job by all staff." Robbi M.

“The care was quick and wonderful, allowing us to avoid a trip to an emergency center. More than we could have asked for." Dean C. 

“I am so glad I took my son to the AFC in Ooltewah." Nathan B.

“Very well run for an urgent care clinic. Keep listening to customers." Todd D.

“Very clean office. Friendly staff. The PA was awesome! Very knowledgeable. Listen to what I said. Felt taken care of." Shelia R.

“We love Dr. McMichen. Very kind and excellent bedside manner. Best walk in clinic we have ever been to. Only one I have ever recommended." Leslie M.

“I’m so thankful for this location. It is a real joy not to have to schedule an appointment. I walked right in & in less than one hour, I had registered, had X-ray & saw doctor. On my way out! Yoo-hoo thank goodness I didn’t have to wait. My time is valuable & so is yours! Found out culprit of pain so I can move on to orthopedic." Connie T.

“I love going to AFC. The staff is always friendly and super helpful. I greatly appreciate them all!!!" Ashley A.

“Extremely nice staff! I was explained about the details of the price and was very at ease with the staff and Dr. Great place." Lisa H.

“Everyone was friendly. The staff listened to me and the doctor really gave me very positive feedback." Michael H.

“This was my first visit to a walk-in type clinic, and I was very impressed with AFC Urgent Care. I have been twice now, and would return if a need arises." Cherry G.

“Crystal Moon, FNP was great. She was kind, caring and listen to my concerns. Really appreciated and liked her." Robin V.

“Thank you!! Our visit went splendidly!!!!" Laura B.

“Clean and bright facility, great people that work there!" Mary Lou R.

“I thought that Dr. John McMichen was very professional and helpful. When I called back in 2 days later with a question, he even sent in a second prescription to help me get better." Judy M.

“We have never had a bad experience here and we greatly appreciate having good care close to home!" Grace F.

“Dr. Courtney Cash was very kind and answered all my questions. I was extremely happy with the care given me and wouldn’t hesitate to return to AFC Ooltewah." Jimmy P. 

 “Every time I have gone to AFC it has been a good experience. They have treated me with respect and they have taken care of the problem." Carmen S. 

“My daughter was having an allergic reaction to medication for the second time in a little over a month. The office was so clean and the staff were so friendly. There was no wait time which was wonderful. Dr. Cash was very kind, knowledgeable and extremely helpful. Thank you for bringing this office into the Ooltewah area." Lana H. 

“very sweet receptionist, triage nurse, and nurse practitioner. felt welcome." Lauren G.

“All staff was so efficient and friendly and the doctor was great! Thank you!" M.S.

“I was extremely pleased with all aspects of the visit. I was in quickly and they went right to work on vitals, X-ray and diagnosed my situation quickly. Everyone there was very informative and the visit was best it possibly could be considering how bad I was feeling that day. So thankful we have you In Ooltewah." Connie T.

“Absolutely best customer service in the medical field. I didn’t have to sign my life away like I was getting a home loan only one sheet to fill out. Best thing ever. Didn’t have to wait no time and was taken back promptly. When your sick like I was all you want to do is see the doctor and get what you need to get well and go home to rest. Will definitely be coming back to this facility." Valorie W.

 “I was seen and evaluated in a timely & courteous fashion and received my diagnosis and recommended treatment. Best of all, I am now feeling much better." Sharon R.

 “Have always had a very nice visit here. Will continue to come here. Thanks for your service!" Harold B.

“It was a great experience as usual!!!" Carmen S.  

“Very short wait time once paperwork finished. Didn’t have to wait long for doctor to see me. Very efficient and helpful." William I.  

“All the staff were very nice, polite waiting time was reasonable I did already recommend the clinic for couple of my friends." Sultan R.

“I have been to this facility 2 times in about a year or a little more and I love everything about it. Very friendly staff. Everyone seems to genuinely care about the patient. I work in healthcare and that is something that doesn’t happen a lot. “ Tracey S.

“Great service with a very welcoming atmosphere. From the time we came in until we left. Dr. McMichen was very knowledgeable and easy to understand. Helped get us the answers we were asking. Could not ask for more." Clarissa M.

“This was my second visit. I was here about a year ago. Both times I had Dr. McMichen and very much appreciated his thoroughness, listening and collaboration. Although I have a primary care provider, I am very happy to have your office available for special needs. I’m sure I’ll return." Benjamin W.

“I have seen Dr. Cortney Cash on several occasions at your Ooltewah, TN location this year! She truly shows compassion for her patients, and really thinks through a treatment plan before ending an office visit! She is an AWESOME physician and should be commended for doing a great job!" Emily A. 

“The techs were fabulous and the DO was great too. The receptionist was very efficient." Courtney S. 

The staff and doctor were friendly and considerate of my time and how I felt. The doctor had a multi level approach to getting me better as soon as possible. Quick, efficient, friendly. I definitely will use them in the future." Marjorie P.

“I was very impressed with warmth and efficiency of everyone I communicated with!" Judy P. 

“The staff and doctor were very cordial and interested in treatment and understanding." John K.

“I was a little surprised that you actually had a doctor, not a nurse practitioner." Marvin W. 

“I was impressed with the speed in which I was called back because the waiting room was full. The doctor took time with me and did not act rushed at all. I also received a phone call 3 days after my visit to see how I was doing. I have been to this location several times and they are always very kind and attentive from the time you walk in the door." Patti R.

“I have never seen a group of peoples help me the way this group did, thanks" Thomas M.

“The nurse was so sweet to my daughter. I can’t thank her enough for her kindness." Kathryn G.

 “I loved how someone from the office called a couple days after our doctor visit to check on my son and see if he was doing better. Made me feel like they cared about him." Jodie M.

“Will use again. Very helpful and kind. Thanks for the care." Cynthia J.

“Great staff from the moment we arrived until we left. Very informative and easy to be seen in such a short time!!" Kathy R. 

“Every time I’ve gone and seen Dr. Cash she has always helped me and I wish she was my general practitioner. The last two times I’ve drawn saw Dr. McMichen And he did a fine job." Lee H.

“I have used this location twice now and have been very satisfied with the treatment and care. Everyone I came in contact with were very nice and caring. I will use again." Laura C.

“Dr. Cash took excellent care of me and when I needed a follow up her care and concern is the reason I will return in the future." John S. 

“This was the first time I had visited a quick care in a long time. I could not get into my regular doctor in a timely manner. I was glad I came even though I did not have to have any x-rays, tests or blood-work. The doctor explained in detail why I was having so much pain and gave me things to watch for if things got worse. This put me at ease since my situation was very painful. I would come again if needed. The doctor listened to all my questions and seemed very concerned for me. I would highly recommend this place to anyone." Janice H.

“Love this AFC greatest workers and sweetest Dr.’s" Sara H.

“Every aspect was very good. If need be, I will return and tell my daughter about my good experience." Judy M.

“Most friendly urgent care facility that I have been in. Great staff." John G.

“It was my first visit there with my daughter. Everyone was very cordial and treated my daughter well. I would visit again if the need arises. Thanks." Debbie W.

“I always will come to this one if or when I get sick. I like the doctor and everything about it." Karen D.

“I was very impressed with the staff and doctor. I was very impressed with how thorough they were and they have even called back to check on me." Gail M.

“This was my first time using the AFC urgent care services and I was extremely happy with all aspects of my visit and me and my family will definitely be utilizing this location at Ooltewah, TN. The staff and Doctor was very customer service focused and very friendly and made me feel welcomed. Thanks for great service!" Ramona M. 

“Far superior to an ER experience – my compliments to the doctor and staff!" Robert D. 

“Everything was great, as usual." Leslie M.

“The staff was very helpful and my daughters were seen in a timely manner for their school well check." Christy B.

“I appreciated the fact that your clinic had an actual Dr. seeing the paitents. The medical assistant was very friendly." Andrew K.

“The Dr. I saw was amazing and everyone was so sweet to me and my daughter I had with me." Jennifer E.

“My husband and I received excellent diagnosis at our recent visit. Dr. McMichen recommended my husband go directly to the ER for a fib which probably saved his life. Thanks to Dr. McMichen but also to Brittney for her help and thoughtfulness in her follow up calls. Very professional!" Faye G

“Dr. and staff were very friendly and courteous and took care of my issue." Larry S.

“I was very pleased and was taken care of very quickly. It was a very pleasant experience." David B.

“Dr. Cash was amazing, she was on it from the get go and listened to my needs. She is one of a kind! I will be back!" Kaitlyn Y.

“I went in for a drug screening for possible employment with a company. But the staff was great and very friendly. The facility was great! Clean and maintained well. Would go back if I had personal needs." Stephen B.

“Thank you so much for your help! You made a bad day, a good doctor experience. I was treated and back on my way." Charleen R.

“A truly wonderful, friendly, caring medical team from when we walked in the front door to be seen by Dr. McMichen for a second degree burn on my ankle from spilling a whole cup of freshly brewed coffee down my leg. Ouch! My wife and I were waiting in the exam room for our clinical summary report and were already talking about how great everyone we had talked with on this visit was. We feel our community as a whole is really blessed that we have this American Family Care center so close to us and that it is managed with this amazing staff. We will continue to tell our friends and neighbors that we would recommend this as the first place to go when anyone in their family is in need of immediate medical care. Harrison L.

“Everyone there was very friendly. I was very impressed with the call to check on me a couple days later and they even called with results of tests they took…I will go back there and recommend to others"  Alice C. 

“Everybody is always helpful at this location! We have been there 3 times since they’ve opened in Ooltewah, TN Appreciate all that this staff does!" Emily A.

“Your clinic is a breath of fresh air compared to the other urgent care facility in the area."  Todd D.

“I have been to AFC before and always have had a good experience. I do have a regular primary care physician, but appreciate that I have a walk in close by without having to drive a distance and I feel comfortable with the diagnostic." Pat B.

“I have used your medical facility on at least five occasions and was very impressed not only with the care I received but especially the short wait time. I needed to speak with the doctor who cared for me as I needed advice on my care and he quickly returned my call with good advice. I have already spoken with two family members about the care I received and recommended your facility to them. I only wish that I could use your facility for regular checkups and annual physicals. Please consider. Thanks again for your professionalism."  Faye G.

“Everyone was wonderful at the Urgent Care. Martha was an awesome nurse. The doctor was very friendly and helpful."  Mo B.

“Good experience, friendly staff. I have been here before and everything runs smoothly. I have never had a problem and would recommend." Pat B.

“This was my second time visiting AFC for medical care. It’s tough to get to a Dr. during the week with my work schedule so I am very grateful for the late weekly hours weekend hours! I loved my visit! Everyone is friendly and helpful. Best of all, I’m on the mend! I also appreciate the follow-up to make sure treatment is working! Thank You!"  Judith S.

“Dr. Cash, Miss Rankin, Miss Oni and Miss Chatman were all very friendly and professional. I have visited the Ooltewah location twice before and I return because of the professional of this location. The wait times have been fast during all visit and yes I know that wait times are dependent on the number of patients but I felt I should still say that the wait times were great. I believe in the Urgent Care business model and use the services when I feel time is important (i.e., being seen quickly and professionally versus working with primary care doctor who may not be able to see me on the day of need). Thanks!" David D.

“I only had to wait about 5 minutes before I was called back which is always nice when you don’t feel well. I have already recommended this office to family and friends. I really felt like everyone there cared about me and even got a call a few days after my appointment to make sure I was feeling better. Great overall experience!" Stephanie R.

“This was my second visit to this location. I was very impressed with the receptionist! Very welcoming and cheerful. The nurse was very kind. I saw the same Doctor I saw my last visit. He was very nice and listened to me and answered my questions. I would highly recommend this office. Thanks so much!" Felecia C. 

“One of the nicest place I’ve been in, the staff was very friendly and very happy. Had a great time with all the staff." Jason D. 

“Very friendly and thorough staff." Nirva A. 

“I was very pleased with everything and quite surprised as I had never been to a walk in clinic before, I highly Give this clinic a very high rating. Thank you" Mary F. 

“My visit there could have not been better. Everyone I came into contact with were very nice an professional. I’m glad you are there and will use again when needed. The hours are great also since I had to come on a Saturday." Glenda B. 

“Very satisfied with the visit. Staff was very efficient in every way. The Doctor understood my problem and the diagnosis was agreeable with me. I am on the mends. Thank you very much!" Ralph C.

“I really like going here when I am not feeling well. They take very good care of me and make me well again. Then they call to check up on me. Thanks so much." Diana E.

“My problem was addressed professionally and understood. I received attention quickly and was out in a very short time. The entire staff was courteous and well informed. I will definitely be using the clinic again. Thanks." Judie S.

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