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AFC New Britain

Frequently Asked Questions

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Frequently Asked Questions

Where Is Afc New Britain Urgent Care Center Located?

We are conveniently located at 135 East Main Street in New Britain, at the Route 72 and 27 Junction – just adjacent to Interstate-84. Besides New Britain, we service Farmington, Berlin, Plainville, Newington and Southington, CT

Do I Have To Make An Appointment?

No, you can walk-in to our urgent care center during our normal business hours and be seen by a physician without a long wait. You will be able to check in ahead of time to save time.

What Are Your Hours?

We are open 7 days a week from, 8:00 AM - 8:00 PM Monday - Friday and 8:00 AM - 5:00 PM Saturday and Sunday

How Much Will The Visit Cost If I Have No Insurance? What Does A Typical Visit Cost?

There is a range of costs for the office visit depending on the complexity of the medical problem. For insured patients, we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an EOB (explanation of benefits) to us, we will bill you for any balance still due.

How Do I Know If You Take My Insurance?

We participate with Most Insurance Carriers. We are always adding new carriers. Call (860) 357-6899 to know more.

If I Have Insurance, Will I Get A Bill After My Visit?

Our fees are fixed, but the amount that your insurance company covers depends on your specific plan, coverage and deductible. After your insurer produces an EOB (explanation of benefits), if there is a balance due, we will bill you for the remaining balance.

Do You Accept The Connecticut Health Exchange Insurances?

Yes we do. We participate with most of them.

How Long Is The Average Wait To Be Seen?

We do our best to ensure that every patient is seen in under an hour.

How Do I Know Whether I Should Be Going To An Urgent Care Center Or The Emergency Room?

Come to urgent care for most non- life threatening illnesses or immediate care health concerns. If your ailment is Life Threatening, you should go to the emergency room or call 911 immediately. For a list of what we service at our AFC Urgent Care Centers, Click Here.

Do You Treat Allergies?

We provide treatments that can alleviate common allergy symptoms such as coughing, sneezing, itchy eyes, runny noses, etc. Also, we provide nebulizer treatments for when allergies trigger asthma.

Do You Provide Seasonal Flu Vaccinations?

Yes, we do.

When Is The Best Time To Get The Flu Shot?

The ideal time to get your flu shot is November through January. Any sooner than that and you may risk getting the flu at the end of flu season, or have to get a second flu vaccine. This is especially important for the elderly.

Can You Perform Sports And Camp Physicals For My Children?

Yes, we can. No appointment is needed. Just come in on a walk-in basis, and we’ll perform the Sports Or Camp Physical. If there’s a required form, please bring that with you.

Do You Have Lab Services?

Yes! We have an On-Site Lab, where we can test to diagnose a number of different injuries and illnesses. Our state-of-the-art x-ray machine allows us to promptly and accurately diagnose both bone breaks and fractures. We can also test for strep throat and influenza in our lab, providing same-day diagnosis for our patients.

Do You Do Immigration Physicals?

Yes we do. All of our doctors are certified Civil Surgeons for the State of CT and are certified to perform immigration physicals and vaccinations for people entering the U.S.

Do You Treat STDs and STI’s?

Yes, we do. Confidential STD/STI testing is done on the premises. Rest assured that we treat your medical information with a high degree of confidentiality and discretion. If you would like to speak with a provider ahead of time about our privacy policies feel free to call us at (860) 357-6899.

Do You Do Gynecology Exams?

We perform gynecological exams when appropriate. We do not do Pap Smears.

Do You Perform Pregnancy Tests?

We do, yes. No appointment necessary.

Do You Perform Well Care Physicals?

We perform Sports And Camp Physicals, School Physicals, And Annual Physicals. We also perform Immunization Physicals, Pre-Employment and DOT Physicals.

I Am Going Abroad. Do You Offer Travel Immunizations?

Yes, please Click Here to learn more about our Travel Physicals and Vaccines

What Is The Difference Between Urgent Care And Going To My Doctor?

We specialize in fast and effective primary care, for most non-life threatening conditions due to illness or injury, as well as preventive care, travel medicine, camp and sports physicals and employers services. We Bridge The Gap Between A Primary Care Physician And The Er, providing extended hours, seven days a week, with CLIA certified labs, digital x-ray, splints & braces, vaccines, prescriptions & some non-narcotic medications.

However, if you have a life-threatening condition or emergency, you should always call 911 and seek out a hospital ER.

Can I Come To Your Urgent Care Center If I Live Outside Of New Britain?

Yes, of course! Our urgent care center services not only from New Britain but from the surrounding towns as well: Farmington, Berlin, Plainville, Newington and Southington, CT. We also have 2 additional Walk In Urgent Care Centers: in Vernon, At 179 Talcotville Road, as well as in West Hartford at 1030 Boulevard.


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