American Family Care complies with applicable civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. American Family Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. American Family Care:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in other formats
Provides free language services to people whose primary language is not English, such as:
Qualified interpreter services
Information written in other languages
Makes reasonable modifications to its policies, practices, and procedures when necessary to avoid discrimination on the basis of disability
If you need these services, please notify clinic staff. Please notify staff if you require such assistance.
If you believe that American Family Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by mail, fax, or email with:
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at
The Americans with Disabilities Act (ADA) prohibits discrimination against people with disabilities. For more information about the ADA, call the Department of Justice’s toll-free ADA Information Line at 1-800-514-0301 (voice), 1-800-514-0383 (TTY) or visit the ADA Home Page at www.ada.gov.