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Telemedicine

North Andover Telemedicine at AFC Urgent Care

AFC Urgent Care North Andover Now Provides Telemedicine Urgent Care


Safe, remote, and comprehensive care available during the COVID-19 Pandemic

AFC Urgent Care North Andover is providing telemedicine visits for our patients to ensure they can access care whenever they need to. Telemedicine at AFC Urgent Care North Andover allows patients that have difficulty traveling or need a more flexible option for healthcare.

As the COVID-19 pandemic continues to impact patients’ ability to travel freely, we want to ensure that our communities have affordable and accessible urgent options when they need it.

Our provider team can consult patients, provide referrals, evaluate injuries, diagnose symptoms, and recommend coordinated care all through telemedicine. All our patients need is audio and video capabilities to get the care they need. If you have any questions, please call our provider team at (978) 470-0800. Below, we’ve provided resources to explain what telemedicine is, the services we can provide via telemedicine, and why patients don’t have to delay care during this global healthcare crisis.


What is Telemedicine? How does it work?

Telemedicine is defined as the practice of using technology to deliver medical from a distance, according to the American Academy of Family Physicians. Patients can connect to providers through a dedicated portal, with an internet connection and computer with audio/video capabilities. Our provider team can then provider a variety of urgent care services, treatment recommendations, and other crucial services through digital means.

Telemedicine is ideal for patients that need to get care but are unable to travel at the moment. A virtual visit allows our provider team to prove detailed and collaborative care for a variety of needs.

Patients now have an efficient and effective way to get the care they need, all from the comfort of home. If you’re curious about insurances accepted for telemedicine, please refer to our accepted insurance list and consult your health plan administrator.


Telemedicine Services available at AFC Urgent Care North Andover:

CALL (978) 470-0800 TO BOOK TELEMEDICINE


Telemedicine Access During the COVID-19 Pandemic

COVID-19 FAQs

As patients continue to self-isolate, social distance, and work from home due to COVID-19, it is important to ensure there is available and safe healthcare options. That is why AFC Urgent Care North Andover quickly implemented telemedicine to provide urgent care remotely.

Maintaining social distancing and getting necessary healthcare services can be particularly difficult, since COVID-19 can travel rapidly in local communities. At AFC Urgent Care North Andover, we’re here to provide urgent care from the comfort of your home as we go through the challenges of COVID-19 as a community.


Telemedicine Services available at AFC Urgent Care North Andover:

  • Allergy Symptoms
  • Bug Bites
  • Poison Ivy
  • Eczema
  • Psoriasis
  • Mild Sunburn
  • Cold Sores
  • Canker Sores
  • Cold
  • Sore Throat
  • Diarrhea
  • Ear infection, earache, or swimmers ear
  • Eye infection, pinkeye, sties
  • Female urinary tract infections
  • Head Lice
  • Infected toenail or fingernail
  • Minor Burns
  • Minor Rashes (e.g. Impetigo, Shingles, Ringworm)
  • Newly onset cough
  • Sinus Infection or Sinusitis
  • **Medication renewal (no controlled or addictive substances, no long term chronic illness prescriptions-1 month prescription only, No ADD, ADHD, or mental health prescription.) ***
  • Fever
  • Urinary Tract Infections

Conditions NOT to be treated via Telemedicine:

  • No narcotic or controlled substance renewal or prescription.
  • No prescriptions over one month
  • No Chest Pain
  • No Pelvic/genital/rectal/breast exams
  • No suturing (Must come into an AFC location)
  • No psychiatric conditions
  • No emergency symptoms including: Dial 911 (chest pain, shortness of breath, allergic reaction, choking, altered of consciousness, head or neck injury
  • No STD’s or STI’s (Must come into Center)
  • No Pregnancy, birth control renewal or birth control advice
  • No Workers' Compensation or Occupational Health visits (Must come into Center)
  • No Referrals to specialists (Must come into Center)
  • No Physicals or Sport Physicals (Must come into Center)
  • No Suturing, suturing removal or wound care (Must come into Center)
  • No Children under 6 months

** Please note that if the provider feels that an in person visit is needed, we will transition the Telemedicine visit into an in person visit. **

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AFC Urgent Care FAQs

  • Why choose AFC for Urgent Care?

    With state-of-the-art centers and a professional medical team, AFC provides on-site X-rays, labs, procedures, and more!

  • What's the difference between AFC Urgent Care and emergency room services?

    Urgent care is for medical conditions that require prompt attention but do not pose an immediate threat to your health or life. Here is a simple rule of thumb: if your medical issues(s) are life threatening, call 911, or go directly to a hospital emergency room. If not, an urgent care center such as AFC is an excellent alternative.

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