Countless hours are spent on Social Media every day. AFC Urgent Care recognizes that social media has evolved into a tool where people go to discover new ideas, find out information, and relate with friends.
AFC Urgent Care of TN & NC uses social media as a place to share local news, information on living a healthy life, choosing the right doctor, and more. These platforms are not a place for patient health related correspondence, and they are not monitored 24/7. In the case of an emergency call 911. Below, we offer guidelines for the public regarding social media use in relation to AFC Urgent Care TN & NC.
A Safe Environment
We encourage a safe, welcoming and open environment on our social media sites.
We will never:
We ask that you never
Responding to comments:
We regularly respond to negative and positive comments. Many of these responses look a lot alike. This is because of health privacy laws; we can’t be specific regarding anyone’s care and treatment. However, we want to talk with you confidentially about your concerns, so we use standard messaging to encourage you to give us a call.
Your privacy is of the utmost importance to us. It is just as important to us that we get a chance to address your concerns, so we hope you will call us at the number provided in our reply.
Thank you for understanding, and if you have any questions about these policies, please feel free to reach out to our Marketing Department at 423-476-5990.