Telemedicine is currently unavailable at AFC Urgent Care Downingtown.

AFC Urgent Care Downingtown Now Offers Telemedicine

Enjoy AFC Telecare from the comfort of your home!

AFC Urgent Care Downingtown is now happy to offer telemedicine! Receive high-quality care from the providers you know and trust without leaving the comfort of your home. This new option is an excellent choice if you do not want to travel to our clinic for your illness or if you are concerned about the current COVID-19 outbreak. While our clinic remains open seven days a week for walk-in patients, telemedicine is a great option for many patients suffering from a variety of illnesses and injuries.

How do I make a telemedicine appointment? What should I expect when an appointment is made?

Making a telemedicine appointment is easy. You do not need any special software or hardware to connect with a doctor. Just follow these steps:

• Click here to register with our Urgent Care center and schedule a time for your virtual visit.
• Then, you will receive a text and/or email with a confirmation of your virtual visit. There will also be a request to complete your registration online prior to your virtual visit.
• When the time for your appointment arrives, click on the “join video visit" link in your email or text. You can join via phone, computer, or tablet, as long as they have audio and video capabilities and can connect to the internet. Remember, the doctor will not be able to see or hear you if your device does not have a mic or camera.
• One of our Downingtown providers will conduct a video exam and provide health services. However, if during the exam the provider determines a face-to-face visit is necessary, we will schedule an appointment at our clinic for you to be seen.

Can I be screened for COVID-19 using telemedicine?

Yes, we can screen you for COVID-19 with telemedicine. Our provider will evaluate you for a possible coronavirus infection and then guide you on the next steps based on their evaluation of your symptoms and condition. Walk-in COVID-19 testing is also available when telemedicine is not available.

What illnesses and injuries can be treated with a virtual visit?

Some of the most common injuries and illnesses that can be treated with a virtual visit include:

• COVID-19 testing
• Headaches
• Allergies
• Arthritic Pain
• Asthma
• Bronchitis
• Colds and Flu
• Diarrhea
• Infections
• Insect Bites
• Pharyngitis
• Conjunctivitis
• Rashes
• Respiratory Infections
• Sinusitis
• Skin Inflammations
• Cellulitis
• Sore Throats
• Sprains & Strains
• Bladder Infections
• UTIs
• Sports Injuries
• Vomiting

What are some illnesses and injuries that cannot be treated with a virtual visit?

Unfortunately, we cannot test everything through a virtual visit. Some illnesses, injuries, and services that require an in-person appointment include:

• DOT Physicals
• Camp, Sports, or Non-DOT Work Physicals
• Immigration Physicals
• Vaccines
• X-rays
• Sutures (stitches)
• Abscess drainage
• Foreign body removal

Can I get my prescription medication refilled with telemedicine?

In some cases, yes, we can approve prescription medication refills with a virtual visit. We will not prescribe controlled or addictive substances, ADD, ADHD, or medications related to mental health with a virtual visit. Medications that treat chronic illnesses are limited to a one-month supply.

How much does it cost to have a telemedicine appointment? Will my insurance cover the cost of an appointment?

Check with your current insurance provider regarding the fees and deductibles around telemedicine care at an urgent care center.

Our telemedicine services can provide virtual healthcare in the comfort of your home from the doctors you have visited at our offices for over ten years! Take advantage of this new service and book an appointment today to start to feel better. Please call if you have any questions!

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