Frequently Asked Questions at Walk-in & Urgent Care Clinic in El Cajon & Santee, CA
At AFC Urgent Care & Walk-in Clinic in El Cajon & Santee, CA we look forward to helping you feel better
Can I get a discount?
Our rates are very affordable for self-pay patients. For insured patients, coverage depends on your plan and deductible.
Can you do sports and camp physicals?
Yes, we can. No appointment is needed. Just come in on a walk-in basis, and we'll perform the physical. If there's a required form, please bring that with you.
Do I have to make an appointment?
No, you can walk-in during our normal business hours and be seen by a physician without a long wait.
Do you do gynecological exams?
We perform gynecological exams when appropriate. We do not do Pap Smears.
Do you do physicals?
We can do sports, camp, and school physicals. We also do pre-employment and DOT physicals.
Do you provide seasonal flu vaccinations?
Yes, we do.
Do you take my insurance?
We participate with most insurance carriers.
Do you treat all ages?
We treat all ages.
Do you treat allergies?
We provide treatments that can alleviate common allergy symptoms such as coughing, sneezing, itchy eyes, runny noses, etc. Also, we provide nebulizer treatments for when allergies trigger asthma.
Do you treat STDs?
Yes, we do. And rest assured that we treat your medical information with a high degree of confidentiality and discretion.
How much do specific vaccines cost?
The cost of each vaccine is different. You will be contacted by our medical team after you submit the Travel Vaccination Questionnaire, and they will let you know the cost of each vaccine.
How much is a typical visit?
For insured patients,we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an EOB (explanation of benefits) to us, AFC Urgent Care will bill you for any balance still due.
Our staff will discuss any other recommended treatment or services,(such as an x-ray or a lab test) with you.
If I have insurance, will I get a bill after my visit?
Our fees are fixed, but the amount that your insurance company covers depends on your specific plan, coverage and deductible. After your insurer produces an EOB (explanation of benefits), if there is a balance due, we will bill you for the remaining balance.
What Type of Medical Treatment do you Provide?
We specialize in fast and effective physician care, for most non-life threatening conditions due illness or injury, as well as preventive care, travel medicine, allergy testing, and employers services. We bridge the gap between a primary care physician and the ER, providing extended hours, seven days a week, with CLIA certified labs, digital x-ray, splints & braces, vaccines, prescriptions & some non-narcotic medications.
However, if you have a life-threatening condition or emergency, you should always call 911 and seek a hospital ER.
Formerly AFC Doctors Express
10538 Mission Gorge Road Suite 100
Santee, CA 92071
