Position Description: Medical Receptionist
Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Staff Physician on-duty for all clinical matters and the Office Manager for all non-clinical matters.
Primary Responsibilities include, but are not limited to
Greeting patients in a professional, warm, friendly and calm manner Answering incoming calls in a professional manner and taking clear messages, as needed Registering patients into the electronic medical records accurately and in a timely manner Scanning patient registration forms, IDs, insurance cards, etc. Verifying patient insurances, copays and deductibles online using NaviNet Collecting cash, credit/debit card payments and ensuring charges are complete and accurate Maintaining efficient and organized patient flow Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting doctor notes for signature Coordinating faxes and referrals with other physicians and employers Assisting with durable medical equipment fittings and paperwork Ensure cleanliness of waiting room, administration area and break room Tracking, ordering and re-stocking all necessary office supplies Ensuring cleanliness of the center at all times Adhering to all center policies and procedures. Qualifications
Experience in a medical office setting a plus Medical Secretary certification or Associate Degree a plus Proficient in the use of computer software Warm, friendly attitude with excellent patient interaction skills Team-player able to multi-task effectively Excellent verbal and communication skills Adaptable in different situations Must possess excellent patient interaction skills Ability to multi-task and work independently Understanding of the concepts of universal precautions, HIPAA, and OSHA Prior urgent care or emergency room experience a plus Effective and compassionate communicator with co-workers, patients and families High-energy individual with a professional appearance and attitude Able to work independently in a fast-paced environment Comfortable working with electronic medical records How to Contact: Please email your resume to: dkuhns@afcUrgentCare.com.
