Position Description: Medical Receptionist
Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Staff Physician on-duty for all clinical matters and the Office Manager for all non-clinical matters.
Primary Responsibilities include, but are not limited to
Greeting patients in a professional, warm, friendly and calm manner
Answering incoming calls in a professional manner and taking clear messages, as needed
Registering patients into the electronic medical records accurately and in a timely manner
Scanning patient registration forms, IDs, insurance cards, etc.
Verifying patient insurances, copays and deductibles online using NaviNet
Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
Maintaining efficient and organized patient flow
Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting doctor notes for signature
Coordinating faxes and referrals with other physicians and employers
Assisting with durable medical equipment fittings and paperwork
Ensure cleanliness of waiting room, administration area and break room
Tracking, ordering and re-stocking all necessary office supplies
Ensuring cleanliness of the center at all times
Adhering to all center policies and procedures.
Qualifications
Experience in a medical office setting a plus
Medical Secretary certification or Associate Degree a plus
Proficient in the use of computer software
Warm, friendly attitude with excellent patient interaction skills
Team-player able to multi-task effectively
Excellent verbal and communication skills
Adaptable in different situations
Must possess excellent patient interaction skills
Ability to multi-task and work independently
Understanding of the concepts of universal precautions, HIPAA, and OSHA
Prior urgent care or emergency room experience a plus
Effective and compassionate communicator with co-workers, patients and families
High-energy individual with a professional appearance and attitude
Able to work independently in a fast-paced environment
Comfortable working with electronic medical records
How to Contact: Please email your resume to: dkuhns@afcUrgentCare.com.
