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AFC Phoenixville

Medical Receptionist Opening

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(610) 935-4740

Position Description: Medical Receptionist

Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Staff Physician on-duty for all clinical matters and the Office Manager for all non-clinical matters.

Primary Responsibilities include, but are not limited to

  • Greeting patients in a professional, warm, friendly and calm manner
  • Answering incoming calls in a professional manner and taking clear messages, as needed
  • Registering patients into the electronic medical records accurately and in a timely manner
  • Scanning patient registration forms, IDs, insurance cards, etc.
  • Verifying patient insurances, copays and deductibles online using NaviNet
  • Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
  • Maintaining efficient and organized patient flow
  • Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting doctor notes for signature
  • Coordinating faxes and referrals with other physicians and employers
  • Assisting with durable medical equipment fittings and paperwork
  • Ensure cleanliness of waiting room, administration area and break room
  • Tracking, ordering and re-stocking all necessary office supplies
  • Ensuring cleanliness of the center at all times
  • Adhering to all center policies and procedures.
  • Qualifications

  • Experience in a medical office setting a plus
  • Medical Secretary certification or Associate Degree a plus
  • Proficient in the use of computer software
  • Warm, friendly attitude with excellent patient interaction skills
  • Team-player able to multi-task effectively
  • Excellent verbal and communication skills
  • Adaptable in different situations
  • Must possess excellent patient interaction skills
  • Ability to multi-task and work independently
  • Understanding of the concepts of universal precautions, HIPAA, and OSHA
  • Prior urgent care or emergency room experience a plus
  • Effective and compassionate communicator with co-workers, patients and families
  • High-energy individual with a professional appearance and attitude
  • Able to work independently in a fast-paced environment
  • Comfortable working with electronic medical records
  • How to Contact: Please email your resume to: dkuhns@afcUrgentCare.com.

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