Frequently Asked Questions at Walk-in & Urgent Care Clinic in Midlothian, VA
At AFC Urgent Care & Walk-in Clinic in Midlothian, VA, we look forward to helping you feel better
Can I get a discount?
Our rates are very affordable for self-pay patients. For insured patients, coverage depends on your plan and deductible.
Can you do sports and camp physicals?
Yes, we can. No appointment is needed. Just come in on a walk-in basis, and we’ll perform the physical. If there’s a required form, please bring that with you.
Do I have to make an appointment?
No, you can walk-in during our normal business hours and be seen by a physician without a long wait.
Do you do gynecological exams?
We perform gynecological exams when appropriate. We do not do Pap Smears.
Do you do physicals?
We can do sports, camp, and school physicals. We also do pre-employment and DOT physicals.
Do you provide seasonal flu vaccinations?
Yes, we do.
Do you take my insurance?
We participate with most insurance carriers.
Do you treat all ages?
We treat from four months in age through the elderly.
Do you treat STDs?
Yes, we do. And rest assured that we treat your medical information with a high degree of confidentiality and discretion.
Does AFC Urgent Care do any allergy tests?
Yes, not only can we treat allergies but we can perform tests to determine what is causing them.
How much do specific vaccines cost?
The cost of each vaccine is different. Our medical team can let you know an estimated cost of needed vaccines after you fill out the Travel Vaccination Questionnaire.
How much is a typical visit?
For insured patients, we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an EOB (explanation of benefits) to us, AFC Urgent Care will bill you for any balance still due.
Our staff will discuss any other recommended treatment or services, (such as an x-ray or a lab test) with you.
How much will the visit cost if I have no insurance?
We have affordable rates for self-pay patients and use a three tier payment system, please contact the office for additional details on this. We also offer an on-site lab and digital X-Ray system making it a one-stop-shop for all of your healthcare needs. The costs for these services are additional but we will always explain the cost before proceeding with any procedure so you can decide to move forward or not. We have a standard discount for all of our rates for patients without medical insurance.
I am going abroad, do you offer travel immunizations?
Yes, please visit our Travel Medicine page for more details.
If I have insurance, will I get a bill after my visit?
Our fees are fixed, but the amount that your insurance company covers depends on your specific plan, coverage and deductible. After your insurer produces an EOB (explanation of benefits), if there is a balance due, we will bill you for the remaining balance.
What are various allergy symptoms and triggers?
There are different ways to tell if you are having an allergic reaction. Sneezing, runny nose, watery eyes, and sinus headaches are the most common. Asthma and skin rashes also happen in some cases. Ear infection, eye irritation, and muscle or joint pain are more serious. These prompt you to seek medical attention as soon as possible.
What is the difference between Urgent Care and Emergency Room?
Urgent care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life. In general, if your medical issue is life threatening call 911 or go directly to a hospital emergency room. If not, an Urgent Care Center such as AFC Urgent Care is an excellent alternative.
What Type of Medical Treatment do you Provide?
We specialize in fast and effective physician care, for most non-life threatening conditions due illness or injury, as well as primary care, travel medicine, allergy testing, and occupational health services. For the convenience of the patient, we are open extended hours, seven days a week, with CLIA certified labs, digital x-ray, splints & braces, and vaccines.
However, if you have a life-threatening condition or emergency, you should always call 911 and seek a hospital ER.
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